Within the scope of the BRSA’s “Regulation on Support Services to be Received by Banks” that went into force upon its publication in the Official Gazette issue 28106 dated 5 November 2011, Türk Eximbank received 15 support services from 14 companies in 2023 as detailed below:
Support Service Provider |
Service Received by the Bank |
Fineksus Bilişim Çözümleri Ticaret A.Ş. |
Procurement of Swift ServisBüro GWCP & DRCP and Swift Alliance System Support and Consultancy Service |
Datasafe Arşivleme Hizmetleri A.Ş. |
Archiving Services |
Vizyoneks Bilgi Teknolojileri A.Ş. |
Procurement of Insurance Application Maintenance Service |
Vizyoneks Bilgi Teknolojileri A.Ş. |
Support Service for Procurement of Insurance Application Development Service |
Avi Gayrimenkul Yatırım Değerleme ve Danışmanlık A.Ş. |
Mortgage and Pledge Establishment Transactions Service |
BTC Bilişim Hizmetleri A.Ş. |
SAP TRM Application Licensing Update, Maintenance, Support and BASIS Technical Support Services |
Modefinance SRL |
Rating/Scoring and Limit Decision Models Maintenance Support and Additional Development Service |
İş Yazılım Donanım Elektronik Danışmanlık Ltd. Şti. |
Electronic Document Management System Software Maintenance and Support Services |
Mirsis Bilgi Teknolojileri A.Ş. |
Procurement of Service for Software Development |
JForce Bilişim Teknolojileri A.Ş. |
Procurement of Service for Software Development |
RDC Partner Bilişim Dan. ve Tek. Hiz. A.Ş |
Procurement of Service for Software Development |
Türk Telekomünikasyon A.Ş. |
Procurement of Data Backup and Hosting Service |
Veripark Yazılım A.Ş. |
Procurement of Internet and Mobile Branch Revamping |
Carbon Danışmanlık ve Bilgi Teknolojileri A.Ş. |
Procurement of Service for Software Development |
Metasis Teknoloji Ticaret Ltd. Şti. |
Procurement of Service for Software Development |
Prior to commencement of the support services listed in the table, “Technical Adequacy Reports” were drawn up showing that the service providers possess the technical equipment, infrastructure, financial strength, experience, know-how and human resource, and satisfy the requirements set out in the applicable legislation, as well as “Risk Management Programs” about the support services to be procured and “Risk Analysis Reports” studying the potential risks that may stem from these services, their management and expected benefits and costs as stipulated in the applicable legislation.
On another note, an empirical risk assessment study was conducted, which measures the relative severity of the risks that may arise from the qualities of support services providers and the services furnished thereby, based on which support services providers were audited. The assessment made and audits performed produced no findings associated with the procurement of these support services to an extent that would prevent efficient and adequate operation of the Bank’s internal systems or execution of internal control or internal audit activities.
